Addressing these areas and other operational challenges may result in increased cash flow and sales, lower costs, increased capacity, better customer service and more.
Your results with a streamlined office:
*A customer relationship system where your sales staff have their routine tasks automated so they do the required follow up.
*Designing forms that can be filled out by staff, potential as well as current customers faster and easier.
*Orders and Inquiries come in with higher accuracy and allow your customer service to spend more time fulfilling the needs of clients or prospects.
*Paper files no longer need to be pulled manually because important paperwork is stored in a central location. Reduce misplaced files.
*Mid and upper level management can focus on primary organizational objectives instead of routine administrative tasks.
A Lean Office will outperform a traditional office in all departments and areas. In fact, it creates superior quality, cost control, customer service, delivery and morale.
Lean Office helps you fulfill your role as leadership by freeing up time to create strategic alliances and educate potential customers why they should purchase from your company. For you to do your job well, your staff needs the ability to make good routine decisions independently and know when to ask for help. To support your organization?s goals you must have a clear line of communication across departments, thus making the right impression with customers and potential clients. Lean Office principles enable your organization to do this well.
To learn how you can achieve a Lean Office for your organization contact Cynthia Marsh-Croll at 845-649-2778 today.