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  • Information – an Office’s Gold
    As America moves to service based industries the raw materials needed to bring a service or product to market is information. This is the “gold” in an office. With today’s technology we are able to collect, measure and quantify our leads and customers. The question then becomes what do we do with that information?


  • BPs Lack of Seeing the Big Picture
    No matter what side of the political fence you fall, BP failed to take the proper quality control measures. As the weeks pass more information is coming to light how the organization cut corners with safety to keep costs down. Safety is not the place to take short cuts. In the long run this can cost you thousands of dollars and possibly your business. In BP’s case it is running in the billions not to mention what it is doing for their stock value.   The ramification of poor quality control is costly. So how could a corporation


  • Make Your Bottom Line Grow
    No matter what size your organization doing things as efficiently as possible is not only ideal it is necessary in the new world economy. One area that can be significantly improved is the office. In fact, 60 to 80% of costs associated with providing a service or product to market is administrative. If you were able to reduce these by one third how much could you increase your cash flow?


  • Proper Planning Can Ensure Success
    Planning is the backbone of success. Not doing it can cost thousands of dollars, man hours and resources. Proper planning can save you money, increase your cash flow and help fulfill your mission. Here is a simple tool to aid in ensuring your success.


  • Working Between Departments Means Faster Cash Flow
    When you look at a traditional organizational chart it has silos which contain various departments and the people overseeing and working in those departments.  In today’s business climate where information is your company’s gold this can be troublesome.  Why, because the right hand may not know what the left hand is doing.  We have all [...]




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Evaluating Customer Relationship Management (CRM) Software

In my former life I was a database administrator. Today that is an antiquated title but one that I have developed over the years in all my positions and as a business owner. I actually enjoy evaluating database tools. It comes natural to me after almost 20 years of working with them.

When I work with clients we examine their workflow and how they could reduce errors, rework and tracking. This plays into many areas that affect productivity. Part of this is looking at the tools they are using and if they are effective. I came to the understanding that most businesses did not have a clear set of criteria for what they needed. This contributed to underutilized or ineffective CRMs. I wrote my next article to help others with evaluating what their CRM should be doing for them. It makes the weeding our process much easier and effective. ...click here to learn more

Other Posts in December 2009


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