I was speaking at the ASQ Mid-Hudson Chapter last week on Lean Office. As the seminar unfolded, technology would come up repeatedly which inspired the following blog article.
As organizations have to reduce their administrative staff, using technology to automate and streamline their processes is becoming increasingly important. However, if not done with care the result can be a very costly chaotic mess. Here are some suggestions and factors to take into consideration if you are considering reengineering how you operate…Click HERE to read the entire article.