When we talk about waste in Lean it comes in many forms. How an office is laid out can contribute considerably to any number of wastes including motion, waiting and travel. Just by adjusting placement of people and equipment the productivity of an organization can be increased dramatically.
One very revolutionary idea in Lean Office is called work cells. This is juxtaposition with the traditional layout of an office. Usually in a traditional office the departments are separated from each other and communication can take hours if not up to days to resolve a single question or issue. By having work cells, people from different departments sit in a common area which allows them to immediate resolve problems, questions, etc. when they arise. The staff just has to turn their chair around and say excuse me.
We assist our clients with maximizing layout of equipment, furniture and people so that these factors contribute to overall productivity. The two pictures below are examples of how simple placement can make a difference in effective communication and transfer of valuable information. We work with our clients to develop a workspace that takes into consideration an organization’s resources and culture all while maximizing productivity.

*Diagram provided by The Lean Store - Lean Office Training Set