Latest Articles
- BPs Lack of Seeing the Big Picture
No matter what side of the political fence you fall, BP failed to take the proper quality control measures. As the weeks pass more information is coming to light how the organization cut corners with safety to keep costs down. Safety is not the place to take short cuts. In the long run this can cost you thousands of dollars and possibly your business. In BP’s case it is running in the billions not to mention what it is doing for their stock value. The ramification of poor quality control is costly. So how could a corporation
- Make Your Bottom Line Grow
No matter what size your organization doing things as efficiently as possible is not only ideal it is necessary in the new world economy. One area that can be significantly improved is the office. In fact, 60 to 80% of costs associated with providing a service or product to market is administrative. If you were able to reduce these by one third how much could you increase your cash flow?
- Proper Planning Can Ensure Success
Planning is the backbone of success. Not doing it can cost thousands of dollars, man hours and resources. Proper planning can save you money, increase your cash flow and help fulfill your mission. Here is a simple tool to aid in ensuring your success.
- Working Between Departments Means Faster Cash Flow
When you look at a traditional organizational chart it has silos which contain various departments and the people overseeing and working in those departments. In today’s business climate where information is your company’s gold this can be troublesome. Why, because the right hand may not know what the left hand is doing. We have all [...]
- People are Still the Most Powerful “Computers” Around
Back in 1997 the chess supercomputer Deep Blue beat world champion Garry Kasparov at chess. This was “proof” machines are superior to humans. Not so fast, when Kasparov did some experimenting he discovered the following:“Kasparov writes that in competitions allowing any combination of people and computers, The teams of human plus machine dominated even the [...]
The Hudson Valley's Certified Lean Office Expert
Maximize Resources and Staff to Grow Your Bottom Line
*Is your staff working long hours?
*Does your staff alternate between shuffling too much work and waiting on someone else?
*Do you spend more time being a fire fighter than completing important projects?
Many organizations are faced with staff working long hours, paperwork getting bogged down on someone’s desk and stalled cash flow as a result. When someone asks why do we do it this way? The classic answer is because it has always been done that way. This does not mean it is the most effective way. Thriving industry leaders create environments where staff can succeed.
Stand Out From the Competition
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Your results with a streamlined office:
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 Your Lean Path to Success |
Picture this…
*A customer relationship system where your sales staff have their routine tasks automated so they do the required follow up.
*Designing forms that can be filled out by staff, potential as well as current customers faster and easier.
*Orders and Inquiries come in with higher accuracy and allow your customer service to spend more time fulfilling the needs of clients or prospects.
*Paper files no longer need to be pulled manually because important paperwork is stored in a central location. Reduce misplaced files.
*Mid and upper level management can focus on primary organizational objectives instead of routine administrative tasks.
A Lean Office will outperform a traditional office in all departments and areas. In fact, it creates superior quality, cost control, customer service, delivery and morale.
Lean Office helps you fulfill your role as leadership by freeing up time to create strategic alliances and educate potential customers why they should purchase from your company. For you to do your job well, your staff needs the ability to make good routine decisions independently and know when to ask for help. To support your organization’s goals you must have a clear line of communication across departments, thus making the right impression with customers and potential clients. Lean Office principles enable your organization to do this well.
To learn how you can achieve a Lean Office for your organization contact Cynthia Marsh-Croll at 845-649-2778 today.
