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Latest Articles

  • 6 Benefits of a Training and Development Program
    Over the years I have seen a common practice of cutting employee development during difficult economic times.  Though this may seem a fiscally good idea, the real costs say otherwise.  One significant facture is the cost of turnover.  Equally important, an unengaged employee provides poor service, high absenteeism and can slowly destroy a corporate culture.  [0]


  • Effective Training = Transfer and Adoption of Skills
    As a trainer one of the biggest challenges is having your attendees retain the information and then apply it when they get back to their office.  While working with my clients I have found 6 areas which are key to adopting the new habits and workflow being implement in their organizations.  For a training program [0]


  • How Do I Apply for New York State MWBE Certification?
    In my last article I talked about the benefits of New York State MWBE certification.  Once you have determined that your business can benefit from selling to the government and you qualify for the program what should you do next?  Use the online system to submit your application.  What I really like about this system [0]


  • Why Get New York State MWBE Certified?
    Many business owners are looking for ways to expand or create new revenue streams for their business. Selling your products or services to the government is one way to do that. That being said, not every business is a good fit to sell to the government so do your research. A great place to see [0]


  • Streamline Your Growth…Or Die!
    I recently had a table at a Minority Women Business Enterprise (MWBE) Expo. It was a great event and fabulous resources for the attendees as well as quality workshops.  Wonderful to be part of that.  One area I was talking to the attendees about was rapid unmanaged growth.  As someone who was also involved with [0]


Standardization of Workflow Processes 5S


Before an organization can begin to streamline and reduce waste in the office they need to create standards and best practices. We help our clients do this through the 5S system. This is the foundation for any lean office initiative and the start of an organizations journey to become a lean enterprise.

5S Encompasses the following:

  • Sorting

Sorting is the first step to making a work area neat and practical. Keep only what is necessary

  • Set-In-Order

Identify and label everything. Organize and arrange everything in a work area. Setting-In-Order provides the most efficient means for retrieval and return of items to their proper place.

  • Shine

Implement regularly scheduled cleaning practices to shine things up. When a structured system is established and becomes part of the culture, cleaning and inspection (audit) can be done quickly.

  • Standardize and Simplify

Continually look for ways to standardize and simplify the work area or process(es).

  • Sustain

Sustain the benefits you derive from your 5S system by creating a formal method of auditing and monitoring results.

The benefits of doing this first and vital step is reducing wasted time and materials, improving office productivity, improved morale and an organized work environment. Anyone who has worked in a cluttered office knows how disruptive it is to workflow and mental focus. 5S creates an environment of productivity and pride. This will trickle into other areas of the business as well. We assist our clients in creating a 5S environment for their office by working with staff and management through each S in the process.

  • Diagram provided by The Lean Store - Lean Office Training Set