Latest Articles
- Information – an Office’s Gold
As America moves to service based industries the raw materials needed to bring a service or product to market is information. This is the “gold” in an office. With today’s technology we are able to collect, measure and quantify our leads and customers. The question then becomes what do we do with that information?
- BPs Lack of Seeing the Big Picture
No matter what side of the political fence you fall, BP failed to take the proper quality control measures. As the weeks pass more information is coming to light how the organization cut corners with safety to keep costs down. Safety is not the place to take short cuts. In the long run this can cost you thousands of dollars and possibly your business. In BP’s case it is running in the billions not to mention what it is doing for their stock value. The ramification of poor quality control is costly. So how could a corporation
- Make Your Bottom Line Grow
No matter what size your organization doing things as efficiently as possible is not only ideal it is necessary in the new world economy. One area that can be significantly improved is the office. In fact, 60 to 80% of costs associated with providing a service or product to market is administrative. If you were able to reduce these by one third how much could you increase your cash flow?
- Proper Planning Can Ensure Success
Planning is the backbone of success. Not doing it can cost thousands of dollars, man hours and resources. Proper planning can save you money, increase your cash flow and help fulfill your mission. Here is a simple tool to aid in ensuring your success.
- Working Between Departments Means Faster Cash Flow
When you look at a traditional organizational chart it has silos which contain various departments and the people overseeing and working in those departments. In today’s business climate where information is your company’s gold this can be troublesome. Why, because the right hand may not know what the left hand is doing. We have all [...]
Streamlining Workflow
Once an organization has completed 5S standardization they can begin to examine how and why they do things. One of the biggest blockades of addressing this is the fear of change. When you ask staff why they do administrative processes in a particular way it is always followed with “because we have always done it that way”. Not the best answer. When an organization grows it builds on existing tools and procedures without taking into consideration the new conditions or environment. A productivity specialist brings to the table a new set of eyes to examine the overall process for waste, mistakes and bottlenecks.
There are numerous tools to get a clear and defined picture of what is happening within an organization. Some examples are: SIPOC diagram, Service Family Matrix, Swim lane diagram and Value Stream Map. Most organizations tend to focus on what they perceive as a problem area without addressing the overall flow and if that particular step is even necessary.
These tools let an organization identify waste, long lead times, bottleneck and redundant processes. It also allows us to examine what may be possible root causes for a particular problem area. To truly maximize your organization’s resources flow of information within an office environment is vital.
We assist our clients in the analysis and development of these maps so they can address issues that are causing poor cash flow, long staff hours and inflated costs. We work with the staff and management to create an action plan to address the issues discovered during the analysis phase. Croll Productive Synergy also assists the client in implementing these changes thus the organization acts on the findings.
Creating a Value Stream Map for the Office
Value Stream Map designed for recent client
